Ship and Delivery Policy

Last updated May 29, 2024

Thank you for shopping at Zaroodi. We strive to ensure your complete satisfaction with every purchase. Please review our shipping and delivery policy for detailed information on our processes.

Store Information:

Processing Time:

  • Order Processing Time: 1 to 2 business days

Shipping Rates & Methods:

  • Shipping Rates:
    • Standard Shipping (within India): Free shipping
    • International Shipping: Not applicable (we sell in India only)
  • Shipping Carriers Used:
    • Delhivery
    • Blue Dart

Delivery Time Estimates:

  • Standard Shipping (within India): 5 to 7 business days
  • Factors Affecting Delivery Time:
    • Location of delivery within India
    • Carrier operational hours and delays
    • National holidays and unforeseen circumstances

Order Tracking:

  • Tracking Availability: Yes
  • Tracking Information Provided Via:
    • Email: Customers will receive tracking information via email once the order has been shipped.
    • SMS: Customers will also receive tracking updates via SMS.
    • My Account Page: Customers can log in to their account on our website and find tracking information under the ‘My Orders’ section.

Shipping Restrictions:

  • Countries Not Served: We do not serve any countries other than India

Handling and Packaging:

  • Packaging Details:Items are securely packaged in poly bags and boxes to ensure they arrive in perfect condition.
  • Handling Fees: No handling fees are charged.

Damaged, or Stolen/Lost Packages:

  • Procedure for Lost Packages:

    zaroodi.in is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report to the local authorities.

  • Procedure for Damaged Packages: Refer to our return policy at https://zaroodi.in/return-policy/

Incorrect Address Information:

  • It is the responsibility of the customers to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.

Undeliverable Oorders

  • Orders that are returned to us as undeliverable because of incorrect shipping information are subject to a restocking fee to be determined by us.

Contact Information for Shipping Inquiries:

In the event you have any questions or comments please reach us via the following contacts:

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