Shipping and Delivery Policy
Last Updated: May 29, 2024
Thank you for shopping at Zaroodi. We are committed to delivering your order quickly and safely. Please review the details below regarding our shipping timelines, tracking process, and contact information.
Store Information
Store Name: Zaroodi
Website: https://zaroodi.in/
Contact Email: zaroodi.care@gmail.com
Physical Address: 3534 Tej Mohan Nagar, Jalandhar City, Punjab, India
Processing Time
- India: 1–2 business days after placing the order.
- International: 3–5 business days after placing the order.
- Embroidery Products: May require 1–2 additional business days for processing.
- Tracking ID: Shared via your registered email once the order is dispatched.
Delivery Time Estimates
| Region | Estimated Delivery Time | Notes |
|---|---|---|
| Within India | 5–7 business days | Embroidery products: 5–9 business days (except J&K) |
| USA, UK & EU | 10–20 business days | May vary depending on destination and customs |
| Canada, UAE, KSA & Other Countries | 15–25 business days | May vary depending on destination, customs & local courier |
Please note that delivery time may vary depending on location, courier service, and national holidays.
Shipping Rates & Carriers
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Domestic Shipping (India): Free shipping
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International Shipping (Canada): Flat rate 20–24 CAD
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Carriers Used: Delhivery, Blue Dart, Ekart, India Post
Order Tracking
Tracking information will be provided 2–3 days after order placement via:
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Email: Sent to your registered Gmail address
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My Account Page: Log in to your Zaroodi account and view under “My Orders”
Packaging & Handling
All items are securely packed in poly bags and boxes to ensure safe delivery.
No additional handling fees apply.
Damaged, Lost, or Stolen Packages
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Lost or Stolen Packages: Zaroodi is not responsible for packages marked as delivered but not received. Please contact your local authorities in such cases.
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Damaged Packages: Please refer to our Return Policy for assistance.
Incorrect Address Information
Customers are responsible for ensuring that the shipping address provided is accurate.
If an incorrect address is provided, please contact us immediately to make corrections.
Orders returned due to incorrect addresses may incur a restocking fee.
Undeliverable Orders
If an order is returned to us as undeliverable, it may be subject to restocking fees. Please ensure that all address details are correct at the time of purchase.
Contact for Shipping Inquiries
Email: zaroodi.care@gmail.com
Support Page: https://zaroodi.in/contact/
Customer Support Hours: 8:00 AM – 11:30 PM IST